“91% of 18-34-year-olds trust online reviews as much as personal recommendations.
89% of consumers read businesses' responses to reviews.
94% say an online review has convinced them to avoid a business.”
How can this help you?
Understand, not enough reviews make customers not want to work with you!
Reviews are important.
And the best news is, they are easy to get and they can
generate leads on a low budget for junk removal companies.
Our preferred strategy to generate more reviews for junk removal clients is to set up reputation management software.
A reputation management software allows you to track jobs, crew, manage invoices and payments, and much more. The best part about it (from a marketers standpoint) is the ability to send out text and email response templates that ask for a review.
We’ve found that the majority of customers are happy and willing to give a review if you make it easy for them to do be able to.
Have you ever run into a scenario where your leaving the house of a customer and ask if they can leave a review on your Google My Business page. Only to find out a few days later they never did, even though they seemed happy with the work.
A common reason this happens is that you made them do too much work.
Make it easy on them by sending a text message at the peak of their happiness, which is right after the job is done. You can send them a text message or email if they don’t text. Send a message like the one below:
“Hi {{First_Name}},
Thanks for trusting {{COMPANY}} to haul away your junk. Please let us know how we did by leaving a review here: [link].”
I’ve seen companies generate over 100+ reviews in 3 months.
In our experience, this is the best way to generate more reviews for your local junk removal company.
Key points:
If you have any questions or want to talk with Kyle Waters directly feel free to connect with me on LinkedIn and tell me what brought you!
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